Stewardship of Bequest Intenders

Lesson 8
11 minutes

Restricted, Named and Directed Gifts: Keep the Door Open Without Making Promises

This lesson teaches how to respond when a bequest intender wants to restrict, name or direct a future gift, so the charity honours donor meaning without promising a program, asset, building, fund or recognition it may not be able to deliver.

Listen to the lesson

A future gift can outlive today’s program chart

A bequest intender may want more than “a gift to the charity.”

They may want to fund a named scholarship. They may want the gift used only for a particular program. They may want a room, garden, award, rescue vehicle, research stream, outreach worker or memorial fund to carry someone’s name. They may want to leave property, shares or a percentage of residue and direct it to one very specific purpose.

The instinct is to say yes.

“Yes, of course.”

“We would be honoured.”

“That will make sure the program continues.”

“We can name that in your husband’s memory.”

“We’ll make sure it is used exactly that way.”

Those words feel generous in the moment. They may create a future problem.

A bequest may not be realised for years or decades. The Facts & Evidence Pack is clear that bequest income is delayed and lumpy: a gift confirmed today may arrive much later, or not at all. During that time, programs can close, services can merge, properties can be sold, clinical models can change, government funding can shift, regulations can change and a charity’s legal structure may alter.

The donor’s wish may be deeply legitimate. The organisation may still be unable to promise the exact future form.

Australian bequest stewardship also has mechanical details that matter. The charity should know and provide its full legal name and ABN. It should know whether it has Deductible Gift Recipient status. The Facts & Evidence Pack notes that where an asset passes from a deceased estate to a DGR, any capital gain or loss on that transfer is disregarded. It also notes that DGR status is not universal and that fewer than half of registered Australian charities hold DGR endorsement. A fundraiser can state the organisation’s status and recommend qualified advice. They must not advise the donor how to structure the estate or whether a particular clause will work.

The stewardship task is to hold two truths.

The donor deserves to be heard clearly.

The charity must not promise beyond its control.


Scenario

The house, the kennel wing and the promise the charity wants to make

Graham Bell is 74. He has supported a regional animal welfare charity for 12 years, mostly through monthly gifts of $35 and occasional emergency gifts after flood rescues. He is known to the shelter manager because he adopted two older dogs from the charity.

Graham asks to meet onsite. He brings a handwritten note and says:

“I’m updating my will. I don’t have children. I want to leave my house to the shelter. It should be sold, and the money should build a kennel wing for senior dogs. I want it called The June Bell Wing, after my wife. She always said old dogs deserved soft beds.”

The charity is planning a future capital project, but no kennel wing has been approved. The board has also discussed moving from kennel expansion toward foster-based care because veterinary and staffing costs are rising.

Graham continues:

“I don’t want the money going into admin or general funds. It has to be for the wing. Can you put that in writing so my solicitor knows the shelter agrees?”

This is a hard stewardship moment.

Graham’s wish is aligned with the charity’s mission. The gift could be significant. His reason is personal and moving. The charity also cannot honestly guarantee that a named kennel wing will be the best or even possible use of the gift when the estate is eventually realised.

What is at risk:

– Graham may feel rejected if the charity refuses too bluntly;

– the charity may create an unusable or disputed restriction if it agrees too quickly;

– a future board may inherit a promise made by a staff member without authority;

– a gift intended to help senior dogs may fail or become administratively difficult because the purpose was too narrow.


Weaker response

A response that promises the future too easily

The fundraiser says:

“Graham, that’s incredibly generous. Of course we can honour that. The June Bell Wing would be a beautiful tribute, and I know our board would be thrilled.

If your solicitor writes the gift for the senior dog kennel wing, we’ll make sure it happens. We can send you a letter confirming the shelter accepts the gift for that purpose.

And please don’t worry about admin. We’ll make sure every dollar goes directly to the wing.”


Coaching note

Why this response is unsafe

The response is emotionally fluent and operationally weak.

“Of course we can honour that” is too broad. The fundraiser does not know when the gift will be realised, what the estate value will be, whether the charity will still run kennels, whether the board will approve a capital project, whether planning rules or site limits will allow it, or whether the gift will be sufficient.

“I know our board would be thrilled” speaks for a governing body that has not made a decision.

“If your solicitor writes the gift for the senior dog kennel wing, we’ll make sure it happens” turns a stewardship conversation into a promise about future estate administration.

“Every dollar goes directly to the wing” is also dangerous. Even if the charity later builds a kennel wing, capital projects carry professional fees, approvals, maintenance, staffing, insurance and administration. A promise that every dollar goes “directly” to a visible asset may be impossible to honour accurately.

The deepest mistake is that the fundraiser thinks the only respectful answer is yes.

It is more respectful to protect Graham’s intention from being trapped inside a promise the charity cannot keep.


Stronger response

A response that preserves the donor’s purpose without overpromising

The fundraiser says:

“Graham, thank you for telling me so clearly what you want this to mean. I can hear that this is about June, and about older dogs being treated with gentleness.”

Then the fundraiser names the boundary:

“I need to be careful not to promise something the charity may not be able to deliver in the future. A gift in a will may not be realised for many years, and our facilities, service model and priorities may change. I would not want to give you or your solicitor wording that creates a problem later.”

The fundraiser offers a safer path:

“What we can do is give you our correct legal name and ABN, confirm our DGR status, and explain the kind of purpose that would give the shelter flexibility to honour your wishes as closely as possible. Your solicitor can then advise you on the wording.”

Then the fundraiser suggests purpose language without drafting the will:

“For example, instead of locking the gift only to building a kennel wing, you may want to talk with your solicitor about expressing the purpose more broadly: supporting the care, comfort and rehoming of senior dogs, with a preference for facilities or services that improve their welfare.”

The fundraiser is also clear about naming:

“If naming June publicly matters to you, we should treat that as a separate conversation. We can explore what recognition might be possible, but I cannot promise a named building or wing today. What I can do is record that honouring June’s care for senior dogs is important to you.”

If Graham asks for something in writing, the fundraiser sends:

“Dear Graham,

Thank you for meeting with us and for sharing the meaning behind your intended gift.

As discussed, we cannot provide legal advice or draft will wording for your personal circumstances. We encourage you to speak with your solicitor about the most appropriate wording.

For your solicitor’s reference, our organisational details are:

Legal name: [CHARITY LEGAL NAME]

ABN: [ABN]

DGR status: [DGR STATUS]

You told us that your wish is to support the care, comfort and rehoming of senior dogs, in memory of June Bell. We have recorded that this purpose is important to you.

Because a gift in a will may be realised many years in the future, we cannot promise today that a specific kennel wing, building project or naming opportunity will be possible. We would be grateful for wording that allows the charity to apply the gift as closely as possible to your wishes if circumstances have changed.

With thanks,

[Name]”


Coaching note

Why the better response works

The better response does not reject Graham’s meaning. It protects it.

The fundraiser repeats the emotional centre of the gift: June and older dogs being treated gently. That matters. If the charity jumps straight to policy, Graham hears refusal. If it starts with meaning, the later boundary is easier to receive.

The boundary is not defensive. It is honest. “I would not want to give you or your solicitor wording that creates a problem later” frames flexibility as stewardship of the donor’s purpose, not convenience for the charity.

The suggested broader purpose is careful. It does not say, “Use this exact clause.” It says Graham may want to discuss a broader purpose with his solicitor. That keeps the fundraiser out of legal drafting while still helping the donor understand the risk of over-restriction.

The response separates three things that donors often bundle together:

– purpose: senior dog welfare;

– mechanism: selling a house and applying proceeds;

– recognition: naming something for June.

Each one has a different level of risk and authority.

The charity can usually receive and record the purpose.

It can provide its legal identity and DGR status.

It cannot advise on the estate mechanism.

It cannot promise a future named asset unless that authority, policy and feasibility already exist.

This is not a colder answer. It is a more durable one.


Key idea

Protect the donor’s purpose by refusing to promise the donor’s preferred mechanism before the charity knows it can honour it.

What you now know

Restricted, named and directed bequest intentions require careful stewardship because the donor is often offering meaning and control at the same time.

The meaning deserves respect.

The control may need limits.

A charity should listen for the underlying purpose, provide correct organisational details, explain why future flexibility matters, recommend qualified advice and avoid drafting legal wording. It should separate purpose, mechanism and recognition before agreeing to anything.

Do not say yes to a future the organisation cannot see.

A flexible gift is not a diluted gift when it is designed to keep the donor’s purpose usable.