Writing Bequest Messaging That Converts

Lesson 2
10 minutes

Make the Australian Opportunity Credible Without Sounding Entitled

The Australian bequest opportunity is large, but the charity must never write as though it is owed a share of a donor’s estate. This lesson shows how to use the 1% inheritance-to-charity gap, wealth-transfer projections, and intention-action gap as context for action rather than entitlement.

Listen to the lesson

The opportunity case has to earn trust

Australian charities have a credible bequest opportunity story.

Research for the JBWere Bequest Report estimates that about $150 billion passes through inheritances in Australia each year, while only about $1.3 billion — roughly 1% — goes to charity. The Productivity Commission estimated that about $3.5 trillion in assets will change hands by 2050. JBWere’s 2024 report put the 20-year figure higher, at about $5.4 trillion.

Those figures matter. They give boards, executives, and fundraising teams a reason to stop treating gifts in wills as a minor side channel.

But the same figures can make donor-facing copy worse if they are used carelessly.

The donor does not experience their estate as part of “the national wealth transfer.” They experience it as the result of a life, a family, a home, relationships, obligations, memories, and private choices. A charity that writes as though estates are an untapped market can sound efficient in a board paper and grasping in a donor’s inbox.

The right opportunity story is not: “There is a huge transfer of wealth, and charities need a bigger share.”

The right opportunity story is: “Many Australians care about causes during life, but charitable gifts are still missing from most wills. Making the option visible helps supporters act on values they may already hold.”

That distinction controls the tone of the lesson. The figures justify confident messaging. They do not justify entitlement.


Framework

The opportunity-without-entitlement test

Use this test whenever you write the Australian bequest opportunity case for a website, brochure, board paper, campaign brief, or donor email. Each element must be present in substance, even if the final copy is short.

  1. 1
    Scale — name the opportunity as context, not as a target
    What it is: Scale gives the reader a reason to take gifts in wills seriously. It uses the inheritance and wealth-transfer figures to show that the channel matters.
    What it must not do: Scale must not turn private estates into sector revenue forecasts.
    Weak use: “Trillions of dollars will change hands, and charities must claim their share.”
    Better use: “Research for the JBWere Bequest Report estimates that only a small part of Australia’s inheritance flow currently reaches charities, even though estate gifts can help sustain work for decades.”
    Why this works: The better line uses the evidence to establish significance. It does not imply that the charity has a claim on any individual estate.
  2. 2
    Gap — show headroom, not moral failure
    What it is: Gap language explains that charitable bequests are under-developed in Australia compared with donor willingness and comparable countries.
    What it must not do: Gap language must not shame donors, families, or solicitors.
    Weak use: “Australians are leaving charities behind.”
    Better use: “JBWere estimates that about 1% of inheritance value in Australia goes to charity, compared with 3.7% in the UK and 4.4% in the US. That suggests there is room to make charitable gifts in wills more visible and easier to consider here.”
    Why this works: The better line treats the gap as a visibility and access problem, not a generosity failure.
  3. 3
    Intention — connect the data to donor choice
    What it is: Intention language explains why messaging matters. Roughly one-third of Australians say they would consider leaving a gift to charity in their will, while only about 6.5–8% of wills actually include one.
    What it must not do: Intention language must not treat consideration as commitment.
    Weak use: “One in three Australians want to leave a charitable gift, so we need to convert them.”
    Better use: “Many Australians say they would consider a charitable gift in their will, but far fewer wills include one. Clear, respectful information helps supporters understand the option before they speak with their solicitor.”
    Why this works: The better line keeps the donor in control. It says the charity can improve information and visibility, not harvest latent promises.
  4. 4
    Agency — keep the estate decision with the donor and their advisers
    What it is: Agency language reminds the reader that the donor’s will is private and voluntary.
    What it must not do: Agency language must not pressure the donor to disclose, justify, or prioritise the charity over family.
    Weak use: “Make sure your estate keeps funding the work you care about.”
    Better use: “After taking care of the people closest to you, you may choose to include a cause that has mattered in your life.”
    Why this works: The better line recognises family and personal obligations before mentioning charity. It offers an option rather than directing an outcome.
  5. 5
    Jurisdiction — do not lean on imported tax logic
    What it is: Australian bequest copy must be grounded in Australian law and tax reality. Australia has no inheritance tax, estate tax, or death duties. A lifetime gift to a DGR may be income-tax deductible, but a bequest generally is not.
    What it must not do: Jurisdiction language must not borrow UK-style inheritance-tax incentives or US estate-tax language.
    Weak use: “Leaving a gift to charity can reduce the inheritance tax your estate pays.”
    Better use: “In Australia, gifts in wills are usually a values-led decision rather than a tax-led one. We can provide our legal details for your solicitor if you would like to discuss the option.”
    Why this works: The better line avoids a hard jurisdiction error and keeps the copy anchored in values, information, and professional advice.

Scenario

The board paper that would damage the donor copy

Scenario tags:

Gift size: organisational opportunity; donor gift unknown

Relationship: mixed warm and public audience

Channel: board paper moving into website and email copy

Conflict type: entitlement, false certainty, and pressure versus restraint

Scenario template: board-to-donor opportunity translation

Leonie Hart is the fundraising lead at a regional health charity. The board has asked for a sharper gifts-in-wills campaign after seeing the JBWere and Productivity Commission figures.

The draft board paper says:

“Australia is entering the greatest wealth transfer in history. Charities currently receive only 1% of inherited wealth. If our charity can capture even a tiny share of the $5.4 trillion transfer, we can secure the future of regional health care.”

That sentence may work as an internal provocation, but the chair wants to lift it straight into a donor email. Leonie has to turn the opportunity case into public-facing copy without losing urgency or sounding as though the charity is waiting for supporters’ estates.


Weaker response

Weak donor-facing copy

“Over the next generation, trillions of dollars will pass from one Australian to another. Right now, charities receive only 1% of that wealth. Imagine what would be possible if supporters like you helped us increase our share. By leaving part of your estate to Regional Health Partners, you can make sure your assets keep working for the community. Please complete the enclosed form so we know whether we can count on your future support.”


Coaching note

Why this version fails

The weak copy has evidence in it, but the posture is wrong.

“Helped us increase our share” makes the estate sound like a pool of money the charity has a claim on. “Make sure your assets keep working for the community” is too directive for a private will decision. “So we know whether we can count on your future support” turns a legacy option into an organisational need for certainty.

The figures are also being made to do the wrong job. The $5.4 trillion projection is not a revenue target. The 1% inheritance-to-charity figure is not proof that donors are failing. The intention-action gap is not permission to hurry the donor.

A donor-facing opportunity case needs a smaller emotional footprint than a board paper. The board needs to understand headroom. The donor needs to feel respected, informed, and free.


Stronger response

Stronger donor-facing copy

“Many people support regional health care because they want skilled help to be here when a family needs it.

Research for the JBWere Bequest Report estimates that only about 1% of inherited wealth in Australia currently reaches charities. At the same time, many Australians say they would consider including a cause in their will.

For supporters who want this care to continue beyond their own lifetime, a charitable gift can be one practical option. Your family and personal wishes come first. If this is something you would ever like to explore, we can send our legal details so you can discuss them with your solicitor.”


Coaching note

Why this version works

The better copy still uses the opportunity evidence. It does not hide the 1% figure. It does not become so cautious that the bequest option disappears.

But the order has changed.

It starts with the donor’s likely value: regional health care being available when a family needs it. It uses the JBWere estimate to show that charitable gifts in wills are under-used, not to imply that the charity deserves estate income. It connects the intention-action gap to consideration, not commitment. It names family and personal wishes before the charity’s next step.

The call to action is also stage-appropriate. It asks the donor to request legal details for a solicitor discussion. It does not ask for a pledge, an amount, a percentage, or disclosure.

That is the line between confidence and entitlement: the charity makes the option visible, but the donor keeps the decision.


Next step

Rewrite your opportunity paragraph

Take the paragraph your organisation currently uses to explain why gifts in wills matter. Rewrite it using these five moves.

1. Keep one scale figure.

Use one credible figure, not a pile-up. For example: “Research for the JBWere Bequest Report estimates that about $150 billion passes through inheritances in Australia each year, with roughly 1% going to charity.”

2. Add one honest caveat.

Make clear that the figure is context, not income. For example: “That does not mean charities are owed estate gifts; it shows how much room there is to make the option better understood.”

3. Link the gap to visibility.

Use the intention-action gap carefully. For example: “Many Australians say they would consider a charitable gift in their will, but far fewer wills include one.”

4. Protect donor agency.

Add a sentence that places family, privacy, and choice before the organisation. For example: “Your decisions about family, friends, and personal wishes come first.”

5. Offer a low-pressure information step.

End with a practical next action. For example: “We can send our legal details and a short information sheet to take to your solicitor.”


Key idea

Use the Australian opportunity figures to justify visibility, investment, and better messaging. Do not use them to imply that donors, families, or estates owe the charity a larger share.

What this lesson changes

You can now make the Australian bequest opportunity credible without making it crude.

The 1% inheritance-to-charity figure is strong evidence of headroom. The Productivity Commission and JBWere wealth-transfer projections show that the channel deserves serious investment. The intention-action gap shows why visibility and clear information matter.

But none of those facts turns a donor’s estate into expected income. Strong bequest copy treats the opportunity as a reason to communicate, not as a claim. It makes the option visible, keeps the donor’s family and autonomy intact, and gives a practical next step that fits the donor’s readiness.